Online therapy in Northern Ontario
For adults across Ontario living with trauma, anxiety or burnout that talking alone hasn't shifted. Online therapy with Anjana Iyer, Registered Psychotherapist.
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Up here the question is usually not whether you want therapy. It is whether the nearest person who does this particular work is close enough to see every week, through a winter.
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Start with a conversation
Fifteen minutes tells you more about whether someone is right for you than another evening of comparing profiles.
Fifteen minutes, free, with nothing to prepare and no obligation to book sessions.
Why people in the north end up looking online
- The nearest trauma-trained therapist can be a city away, down a single highway
- A one-hour appointment costs most of a day once the drive is counted
- Waits for publicly funded mental health services are long across much of the north
- From November the trip is a question of weather rather than distance
- In a small community, being seen walking in is itself a disclosure
None of this has to apply to you. If one line is familiar, that is enough to start a conversation.
The drive becomes the appointment
People up here travel for specialist care as a matter of course. Therapy is the one kind where the travelling quietly defeats the treatment. This work is weekly for a stretch, and a weekly round trip of several hours is not something most people can hold down alongside a job and a family. What tends to happen is that the first few appointments are kept and the rest slide. The work needs repetition before it does much, so a course that stops after four sessions has mostly cost you four drives.
Online takes the drive out and leaves the hour. That is the whole of the argument.
Two time zones, one appointment
This matters more than it sounds. Most of Ontario runs on Eastern Time. The far northwest, around Kenora, keeps Central Time, which puts it an hour behind Toronto all year. If you book from Kenora while I am reading a Toronto clock, one of us will be an hour out, and in practice that is a session lost.
So when we set a time, we set it in your clock and say which one we mean. If you are in Kenora or further west, tell me on the free call and we will write the time down both ways. Check the time zone on your booking confirmation before you file it, and if anything about it looks ambiguous, ask. An hour out is the easiest way to lose an appointment you waited weeks for.
Winter is a season, not a bad day
Between November and April, an appointment that depends on a clear highway is not a reliable appointment. Highway 11 and Highway 17 do close in bad weather. Not constantly, but often enough that a weekly commitment made in September is a different commitment in January. People who have tried in-person therapy up here often describe the same shape: it went well in the autumn and came apart after Christmas, and the collapse got filed as a lack of commitment.
On video, weather costs you nothing beyond the power and the connection. If your connection is poor where you are, say so on the free call. We agree in advance what happens when the video drops, which usually means I phone you and we finish the session that way.
Being seen is its own disclosure
In a town of a few thousand, walking into the counselling office is public information. The receptionist may be someone you know. So may the person already in the waiting room, and so may their mother. People in small communities often wait a great deal longer before asking for help, and when they do ask, many choose to ask somewhere else, which means the drive again.
Working with someone who is not in your town solves a problem that has nothing to do with clinical quality. I do not know your employer, your ex, your union rep or the person who runs the arena. Nobody sees you arrive, and nobody sees you leave looking like you have been crying.
What is actually available locally
None of this is an argument against your local services. Hospital and community programmes do things private practice cannot, and if you are in crisis they are the right call. Waits for publicly funded mental health care are long across much of the north, and the gap sits in the middle of the range: ongoing, weekly, trauma-specific work held over months. That is usually private, and it is usually not in your town. Online makes the size of your town irrelevant to who you can work with.
Where this covers
Sessions are online, so this is where clients tend to be rather than anywhere I travel to:
- Sudbury
- Thunder Bay
- Sault Ste. Marie
- North Bay
- Timmins
- Kenora
The smaller communities around them are covered too. Anywhere in Ontario works.
Wherever you are in the north
The next step is a free 15-minute call. We can sort out the time zone and what to do about a shaky connection on that call, before anything is booked.
Talk with Anjana, freeTalk with AnjanaFifteen minutes, free, with nothing to prepare and no obligation to book sessions.
Questions people here ask first
I am in Kenora. Which time zone will my appointment be in?
Kenora keeps Central Time and I work from Eastern, so we are an hour apart all year. When we agree a time I will confirm it in your clock as well as mine, and your booking confirmation shows the time zone it is using. If anything looks ambiguous, ask me. Being an hour out is the easiest way to lose a session.
Do I need to travel to Sudbury or Thunder Bay to see you?
No. Sessions are online across the whole province, so where you live decides nothing about whether you can be seen. You need a private room, an uninterrupted hour and a connection. There is no office to come to, in the north or anywhere else.
What happens if my internet drops in the middle of a session?
We agree the fallback before it happens, which usually means I call you and we finish by phone. It is not as good for the parts of the work that use what we can both see, and it is much better than losing the hour. If your connection is unreliable, tell me on the free call so we plan for it rather than improvise.
I live somewhere very small. Will anyone here know I am seeing you?
Not from me. Sessions are by secure video and are not recorded, and your record is held to the College’s requirements. Nothing is shared without your written consent unless the law requires it. The part I cannot control is your end, so it is worth thinking about which room you will use and who is likely to be home.
Recommended by other therapists
Registered psychotherapists are not permitted to publish client testimonials in Ontario, and I would not want to. These are endorsements from other registered therapists, left publicly on my Psychology Today profile.
What happens next?
A free 15-minute call.
No preparation, no obligation, and nothing is booked during the call itself. It is a chance to say a little about what is bringing you in, ask whatever you want to ask, and hear how I work.
If you would rather read the practical details first, there are fees and insurance, the approaches I work with, and the overview of online therapy in Ontario.

